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User Conference Event Assistant – Esri

Company Name: Esri
Location: Redlands, CA
Type: Full Time

Job Description:

The annual Esri User Conference (UC) is the largest gathering of GIS professionals in the world! Join a multi-functional team with world-class leadership to support this massive event. You will provide excellent customer experiences for registering attendees and sponsors. You will engage with professionals across the company to align and schedule the myriad of activities hosted at the event.

Daily tasks will include data processing, answering questions via phone and email working with both internal Esri and external customers. Specific job tasks will be assigned as needed and all Assistants will be cross-trained on multiple functions in areas such as registration, exhibits, sponsorships, agenda and content scheduling, map and awards submissions, and food and beverage.

Responsibilities

  • Process registrations and registration payments from attendees and sponsors
  • Receive and maintain submissions for the map gallery and presentations
  • Communicate with presenters, attendees, sponsors, and staff via phone and email to answer event-related questions
  • Organize and input data across various spreadsheets to track event activities, materials, and schedules
  • Update internal and external resources related to event
  • Assist team with other event-related tasks as needed

Requirements

  • Adhere to Esri’s in person event attendance requirements here
  • Proficient with the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and comfortable with a variety of online systems
  • Detail oriented to ensure accuracy for analysis and research of crucial data
  • Professional demeanor and strong communication skills due to heavy phone work and customer service with our users and business partners
  • Availability to work on weekends and travel as needed
  • Ability to type 45 WPM
  • Bachelor’s degree

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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