Sr. Event Manager – Samsung Electronics America

Company Name: Samsung Electronics America
Location: Plano, TX
Type: Full Time

Job Description:

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. If you have ambitions to be a part of building a Best in Class organization, the Samsung Mobile B2B Group is the place to be. Samsung Mobile B2B offers a combination of enterprise offerings across our mobile product portfolio. We continue to grow our Enterprise mobile portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent. The dynamic culture at Samsung offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be. Samsung Mobile B2B Business delivers a combination of enterprise offerings across our product portfolio. We continue to expand our Enterprise Portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent.Position Summary: This position serves to lead face-to-face and virtual events, webinars and partner programs for the Mobile B2B team at Samsung Electronics America, with a focus on strategy, execution and program management. They will be an experienced, strategic and highly creative individual who will support all activities related to Mobile B2B events and webinars. This person must be technologically adept, have exceptional project management and communication skills, comfort with logistics, and be highly collaborative. This person will be comfortable working in a matrixed organization and managing the expectations of multiple stakeholders across various levels of the organization. It is critical that they have a proven track record for managing successful face-to-face and virtual events, webinars, partner programs and related activities.

Role and Responsibilities

  • Design and dictate overall Event Strategy, informed by Sales and Product objectives.
  • Provide oversight for event management and logistics for face-to-face and virtual events, webinars and partner programs.
  • Manage team of full-time and contract B2B Events Managers.
  • Liase closely with key stakeholders in B2B Sales, Product, Marketing, PR and other functions to recommend events aligned with business strategy.
  • Manage Reporting Dashboards in support of marketing team members’ projects to measure and report on the success of their programs.
  • Create processes and procedures then documenting them for activities related to supporting events.
  • Host coordination meetings as needed, including managing the virtual meetings features such as screen sharing, recording, polling, breakout rooms, muting, etc.
  • Host prep calls with the customer and guest speakers to ensure their audio, video, Internet, etc. meet specifications and advising them on how to optimize their presentation experience.
  • Provide post-event support including, attendance reports, edit recordings, etc.
  • Build strong working relationship with other divisions (Consumer, Networks, Display, etc.) to identify areas of cooperation; collaborate on events that require presence from multiple divisions.
  • Work with internal creative teams, agencies, and platforms to deliver content.
  • Plan and manage programs, on time, on budget, to scope.

Qualifications/Skills:

  • 12+ years of experience designing events and webinar strategy.
  • 7+ years of experience with Event Management and Webinar applications.
  • Experience working on projects across cross-functional teams, building sustainable processes and coordinating schedules.
  • Experience managing staff.
  • Track record of driving and piloting new ideas, measuring the impact and iterating.
  • Strong executive presence.
  • Data driven with focus on metrics.
  • Ability to manage and influence across highly cross-functional teams including sales, customer support, PR, social and marketing.
  • Experience managing projects of varying complexity; time management and project management are critical skills.
  • Ability to effectively build and maintain relationships with internal and external stakeholders.
  • Works well independently and as part of team.
  • Excellent verbal and written communications skills.
  • Adapts well to a fast-paced environment.

Necessary Skills & Attributes:

  • Develop and maintain excellent working relationships with all assigned levels within and outside the company.
  • Plan, organize, and prioritize multiple assignments and projects.
  • Review detailed product development, marketing documents and media materials as needed.
  • Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
  • Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
  • The ability to develop tasks and work assignments, based on sometime vaguely defined objectives.

Physical/Mental Demands and Working Conditions:

  • The position requires the ability to perform the essential duties and responsibilities in the following environment:
  • Work is generally performed in an office environment.
  • Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
  • The movement and transportation of equipment, most of the time under 25 pounds.
  • Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
  • Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
  • Frequently works additional hours beyond normal schedule.
  • Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.