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Senior Manager, Hospitality & Events – MKTG

Company Name: MKTG
Location: Charlotte, NC
Type: Full Time

Job Description:

MKTG Sports + Entertainment is seeking a Senior Manager, Hospitality & Events, who will lead event strategy and many aspects of planning and successful execution for select Fortune 500 clients on our roster. Candidates should be passionate about events, with a proven track record in managing best-in-class hosting programs of varying scale and scope. You will be part of a cross-functional team that works closely with clients, external partners, and teammates to develop and execute exceptional corporate hospitality, meetings, and proprietary events. Excellent client service and communication skills are paramount in this role.

Key Responsibilities

  • Develop strategic hosting and hospitality strategy for various corporate client programs
  • Apply strategic marketing objectives to event development and execution
  • Develop and maintain client and property relationships
  • Lead direct reports in a fast-paced environment; developing staff plans and team structures
  • Manage all aspects of event planning, including, but not limited to:
    • Interface with venues and suppliers
    • Hotel and venue research, selection, and contracting
    • Run of show development, and programming and event scheduling
    • Guest experience (invitations, communication, gifting, transportation, etc.)
    • Event logistics (room layouts, audio visual, F&B, decor, signage, etc.)
    • Budget development, management, and reconciliation
    • Development of onsite staffing plan
  • Bring innovative thinking and executional expertise to each program
  • Demonstrate creative thinking and lead concepting and brainstorming sessions as part of overall program development
  • Liaise with various internal functions (finance, creative, HR, executive team, etc.) as required for client and program management, and as a member of agency and account leadership team
  • Develop and author key communication deliverables including event overviews, post event recaps, case studies, and recommendations to client-ready status
  • Identify and lead opportunities for business growth; develop SOWs, POVs, and proposals as needed
  • Onsite leadership and team management
  • Manage and mentor 2-3 full-time staff, in addition to client account teams of varying size


  • Bachelor’s Degree or equivalent experience in similar role
  • 5+ years of direct experience in event management, meeting planning, and VIP hospitality. Previous agency experience highly preferred.
  • Experience in corporate hospitality, conferences and/or meetings management; ability to negotiate and manage suppliers, including F&B, creative, signage, audio visual, transportation, etc.
  • Experience developing, managing, and reconciling event budgets and finances; fiscally responsible with success overseeing large budgets and costs in detail
  • Ability to craft and present high-level event concepts to senior client leaders
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbal, at all levels of an organization, internally and externally
  • Proficiency in Microsoft Office programs
  • Analytical thinker, self-motivated, organized, flexible, and proven problem solver and decision-maker
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision while managing different clients
  • Interest in trends, new technology, and ways to craft unique guest experiences
  • Demonstrated resourcefulness and problem-solving skills
  • Ability to work effectively in a fast paced, team environment
  • Ability to travel and work non-traditional hours, including evenings, weekends, and holidays as required (expected to be up to 15% annually)
  • Comfortable with some physical labor related to the set-up and breakdown of events
  • Knowledge of Cvent and other registration platforms is a plus
  • Experience with virtual event platforms and virtual event execution is a plus

Additional Information

We’re proud to be different and that starts with our people. To us, representation means more than just diversity, it means true equity. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. We are constantly evaluating our practices and policies, creating and sustaining pathways to promotion, and intentional in how we create and distribute resources, giving people what they need to grow. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create opportunities for everyone. We offer team member support through flexible working arrangements and schedules that promote work/life balance along with progressive parental and caregiver programs as well as opportunities to give back to the community as part of our global social responsibility efforts.

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