Company Name: DXC Technology
Location: New York, NY
Type: Full Time
Job Description:
Essential Job Functions
- The candidate role is to provide both virtual and hybrid / on-site meeting/event support for Pfizer
- MUST have excellent planning and organization skills, solid business acumen and the knowledge and temperament to work effectively in a diverse, ambiguous and changing environment
- Candidate must be able to manage an event from beginning to end. This includes, planning, scheduling, testing, rehearsals, monitoring the event, identify and correct support issues, post-event deliverables including metrics and video editing
- MUST have Web-conferencing experience, such as Microsoft Teams (preferred), Zoom, Webex, BlueJeans, GoToMeeting or other tools. **Microsoft Teams Meetings and Teams Live Events web-conferencing solutions are both the primary tools used at Pfizer and are the preferred candidate experience
- MUST have experience in providing small to large sized virtual and hybrid / on-site meeting/event support – including the production and directing of the events
- MUST have strong interpersonal skills – the ability to support high profile executives and to provide white glove meeting/event support, to ensure an exceptional customer experience
- MUST have project management experience. The candidate will be required to manage small projects associated with managed events and video conferencing. **The Agile methodology is primarily used at Pfizer for managing projects
- MUST have knowledge and experience with on-site video conferencing hardware for use in hybrid / on-site video conferencing meetings/events. **Cisco codecs and MTRs (Microsoft Teams Rooms) hardware are both used at Pfizer and are the preferred candidate experience
- PREFERRED space for an at home studio with a hi-speed wired internet connection
- PREFERRED Event Production software experience, such as OBS and vMix. **vMix production software is primarily used to produce events at Pfizer
- PREFERRED experience using NDI and RTMP for hardware and video streaming
- PREFERRED Video editing experience, using applications such as Adobe Premiere
Basic Qualifications
- High school diploma or G.E.D
- Six or more years of field support experience
- Experience working with the company’s hardware, software and equipment products
- Experience working with customer technology and support requirements
Other Qualifications
- Good interpersonal skills to resolve field support problems
- Strong analytical and problem solving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve complex hardware/software and equipment problems
- Ability to provide guidance to other field engineers
- Willingness to travel
Work Environment
- MUST be available to work on-site 5 days a week at Pfizer’s HQ in Hudson Yards, NYC, as well as be available to work outside of normal business hours
- Possible travel > to 20%Office environment
- May require weekend work
- May require shift work
At DXC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $67,400.00 to101,200.00 USD Annual.
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. DXC’s commitment to diversity and inclusive selection practices ensures qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.