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Senior Learning Events Coordinator – GP Strategies Corporation

Company Name: GP Strategies Corporation
Location
: New York, NY
Type: Full Time

Job Description:

We are currently seeking a Senior Learning Events Coordinator, who will play a pivotal role in managing administrative tasks and coordinating the life cycle of learning and training events for our global clients. This position involves close collaboration with key internal and client stakeholders to ensure full understanding of objectives, scope, and scale of the learning and training events we support, which range from virtual sessions to in-person onsite deliveries. Your responsibilities will encompass working from a given brief, securing suitable venues, managing event agendas, managing event operations, ensuring seamless event coordination on the day, as well as analyzing and implementing feedback after the event has concluded. To excel in this role, you will need to develop a deep understanding of both our internal operations and our client’s businesses. You should exhibit confidence, possess excellent prioritization skills to manage a diverse workload, and demonstrate impeccable written and verbal communication abilities. You will need to be comfortable and confident in delegating tasks to Learning Events Coordinators, taking initiative to problem-solve perceived risks, and managing expectations of others.

Duties And Responsibilities

As an integral part of our team, you will provide comprehensive support for Learning Events / Training, catering to the needs of our global clients. You will work alongside Learning Events Coordinators and Regional Learning Program Managers, to ensure the successful delivery of our clients’ Learning and Training Event portfolio.

Key Responsibilities Include

  • Understand the unique requirements for each event.
  • Build relationships with external stakeholders and seek external input into decision making processes.
  • Support the development / management of event budgets and efficiently planning events within said budget and within tight time constraints.
  • Allocate and monitor work to achieve deadlines stipulated by the client in order to deliver the program objectives.
  • Manage the booking of venues, coordinating AV support, catering, and conference services.
  • Manage speaker arrangements and agenda sessions.
  • Manage and communicate with internal stakeholder, client stakeholders, and external vendors, to a Senior Executive level
  • Manage various event operations, such as communication, travel support, and roster management.
  • Handle learner inquiries via phone or email, managing escalations as per service level agreements, and suggest improvements as needed.
  • Effectively communicate event handovers, including all important and relevant information
  • Moderate / support the delivery of both virtual and onsite events.
  • Oversee event proceedings and promptly addressing any issues that may arise.
  • Where possible provide value added services as appropriate for continuous improvement.
  • Raise any potential challenges or risks within the appropriate guidelines and processes.

Qualifications

  • Previous administration experience
  • Previous project management capabilities (status updates, risk identification etc.)
  • Proven experience of onsite event coordination and support
  • Experience with Teams or Zoom
  • Advanced knowledge of Microsoft Office

Desired Skills

  • Previous budget management experience
  • Ability to make appropriate financial and customer service decisions
  • Experience of working in a global capacity (across regions / time zones)

We Are Seeking Candidates With The Following Capabilities

  • Proven effective communication skills, including verbal and written
  • Excellent organizational skills with a customer focused approach
  • Teamwork experience, including virtual teams
  • Ability to prioritize and manage a range of tasks simultaneously
  • Efficient and organized with strong attention to detail

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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