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Meeting Event Coordinator – Dexian

Company Name: Dexian
Location: Jersey City, NJ
Type: Full Time

Job Description:

Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges and other requests.

The ideal candidate should be able to complete daily responsibilities with limited supervision. It’s crucial that this individual be able to accomplish multiple tasks simultaneously in a fast-paced environment while maintaining a professional and friendly demeanor with both internals and externals. Our team is small but effective and we need someone who can learn quickly while proactively seeking out additional responsibilities. Ownership of one’s work is essential as new tasks arise rapidly and often. Following up on key details is one of the fundamental elements of the role and is paramount to our daily operations overall. We are often presented with new challenges and are thus looking for someone who can confidently adapt and respond in a timely and effective manner.

RESPONSIBILITIES

  • Cover reception desk essential functions; answering telephone calls, returning emails promptly
  • Stand, greet and direct clients when they arrive to the conference center
  • Walk and inspect conference set up
  • Detail pop up/small meetings as directed
  • Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)
  • Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering
  • Submit facilities requests as directed by Planner
  • Support Meeting Planning Managers, Meeting Specialists and other managers
  • High touch approach, customer service focus
  • Perform any other job related duties as assigned
  • Handle all conference center guest room blocks, where it applies
  • Manage space issues, escalate unresolved issues to the Lead Planner
  • Adhere to conference center SOPs

QUALIFICATIONS

  • 2 years of Hospitality in a 5-Star hotel, Event Planning and Food & Beverage experience w/ high touch Customer Service
  • Knowledge of basic audio visual and catering
  • Solid Microsoft Office skills (Word, Excel, PowerPoint)
  • Knowledge of EMS booking system is a PLUS
  • Bachelor degree or relevant work experience

Soft Skills:

  • Excellent interpersonal and communication skills
  • Ability to follow written and/or verbal instructions

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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