Manager, Global Events – ServiceNow

Company Name: ServiceNow
Santa Clara, CA
Full Time

Job Description:

We are looking for a dynamic, innovative, and experienced individual to manage events across our portfolio globally. This person will ensure successful planning, oversight and execution of our events and programs including, internal events, Sales Kickoff and Partner events and executive programs.

This individual will work in partnership with internal stakeholders and external agencies to lead the event planning process from ideation to execution, creative design to program management.

What you get to do in this role:

  • Provide program management to ultimately deliver impactful innovation at our global and internal events.
  • Collaborate with the balance of the events team, product marketing, marketing communication and promotions team, corporate branding, senior management, and others to build consensus, align goals and activities and increase overall audience impact
  • Overall communication and interfaces affected by the program including cross-functional stakeholders, business sponsors and vendors; work with Strategic Events Team on all production requirements and needs.
  • Ability to understand and grasp the market, technology, product portfolio at a high-level in order to help support event strategy and tactics.


To be successful in this role you have:

  • Minimum 5 years successful and innovative event experience in a B2B, high-tech, fast-paced environment for complex events.
  • Proven talent project managing event programs working directly with executive leadership and a broad set of cross-functional stakeholders.
  • Must be able to work in parallel on multiple-programs simultaneously, within agreed deadlines and budgets.
  • Bring clarity to the overall event planning process, act as the sole source of truth for all things event strategy and logistics.
  • The ability to work with Executive staff at all levels of the organization to bring their visions to life with poise and confidence.
  • Stellar program development and management skills required.
  • Exceptional leadership, teambuilding, collaborative skills developing and working with high performing teams who understand business and audience needs. And proven ability to contribute to cross-functional global teams.
  • Ability to communicate well at all levels of an organization via presentation, written, and spoken channels.
  • A “Yes. And…” and “How do we?” approach to exploration, problem-solving, and consensus development.
  • A desire to thrive in rapid growth, fast-paced environment and adapt well to change; can act with urgency.
  • A self-driven work ethic and model.
  • The ability to travel as needed including to event sites for multiple days

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.