Events & Communications Manager, Operations and Communications – Microsoft

Company Name: Microsoft
Bellevue, WA
Full Time

Job Description:

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. In Consumer Channel Sales & Marketing (CCSM) our purpose is to create value with our partners, to market and sell innovative consumer solutions powered by Windows, Office, Surface, and Xbox. We’re positioned right at the intersection of customers, hardware partners, and channel partners. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.


Overall Responsibilities:

  • Drive the holistic strategy for events and communications within Consumer Channel Sales & Marketing (CCSM)
  • Ensure compliance and diversity & inclusion are considered for events and communications


  • Manage internal and external events while demonstrating thought leadership through exploring new delivery opportunities and attendee experiences
  • Collaborate with a broad range of stakeholders both inside and outside of Microsoft to deliver event solutions that support collective goals and outcomes
  • Lead a wide variety of v-teams for each event, creating a positive and inclusive environment where everyone can contribute and do their best work to put on a successful event
  • Engage with senior leaders to update, collaborate, and strategize event components and deliveries
  • Drive budget, resourcing, vendor management, and technical requirements for events


  • Work with product and device teams to gain insights of key strategies, features, and functionality to better align CCSM messaging and communication strategy
  • Lead internal and external positioning of CCSM’s CVP, continuing to strengthen her brand as a leader and helping to tell her own story in alignment with the company mission, strategy, leadership principles and cultural attributes
  • Work with Director, Operations and Communications, to partner across the organization to develop CVP communications content and drive storytelling for internal and external communications
  • Act as single-point-of-contact for any internal or external, speaking, social media or press/media/analyst requests
  • Create and align CVP communications plan to CCSM RoB and oversee execution and scale of plan


  • 5+ years combined experience in event production and communications (internal communications, marketing communications, or speech management)
  • Previous experience leading project teams and working with senior executives in fast paced, high pressure, often ambiguous environments
  • Outstanding verbal and written communication skills, exceptional storytelling, ability to clearly articulate complex issues and formulate recommendations to a wide variety of audiences
  • Experience with small to large event production, event logistics, event management, and event communications
  • Strong executive presence and confidence, willing to take on big challenges, advocate a position, build a business case, and influence others; Interpersonal and conflict resolutions skills
  • Exceptional cross-group collaboration skills to work across many teams and functions successfully and independently
  • High integrity, capable of excellent judgement and decision-making skills, showing the utmost discretion in the management of confidential corporate information
  • Ambitious, self-starter, thrives in a fast-paced, ambiguous environment, effectively manages priorities
  • Able to manage internal teams and vendor agencies ensuring all deliverables are met
  • Strong attention to detail from big picture to tactical execution
  • Ability to effectively manage a wide range of agendas and priorities that can often conflict
  • BA/BS in Journalism, English, or Communications, or equivalent experience