Event Operations Manager – Terrapinn
Company Name: Terrapinn
Location: New York City, NY
Type: Full Time
Job Description:
Terrapinn is a global B2B events company. Our events promote innovation and technology that drive industries forward. We partner with the world’s leading companies and innovators to make a difference and connect industry ecosystems To be a manager of the operations, experience and logistics of Terrapinn USA in-person conference and exhibition style events
Key Responsibilities
Event Planning:
- Negotiating contracts with venues, F&B, A/V, and general service contractors
- Design and create expo floorplans and conference room layouts with staging and A/V
- Securing and ensuring accurate BEOs, selecting food and beverage and other on-site experiential component
Internal project management:
- Manage the experience and operations for conference and exhibition style events
- Working with the sales, production and marketing teams to ensure all on-site deliverables are executed
- Manage travel arrangements for internal personnel
Relationship building:
- Suppliers and venues: work with numerous partners such as hotel venues, general service contractor and audio-visual teams to ensure a high-quality event
- Communicate logistical information to our speakers, sponsors and exhibitors
Cost and budget management:
- Ensure costs are maintained, accurately forecasted, recorded and managed
- Keep accurate records of payments and costs
- Budgeting for operations related expenditures
Manage the on-site and registration team:
- Create the onsite time plan for the entire team, oversee set-up, event execution and breakdown
Networking App:
- Building the digital event experience and ensure success for our attendees via our networking app while working closely with the Networking Manager to deliver this experience
Creativity & New Ideas:
- Offer new innovative ideas on how to improve the customer experience through on-site logistics and pre-event planning
Ideal Candidate:
- Experience in the conference/expo industry is preferred but not required
- Highly organized: good at prioritizing tasks, excellent time management skills and ability to handle multiple projects at once
- Customer service focused, problem solver, cost conscious and pays attention to detail
- Experience using salesforce, Swapcard, Microsoft Suite, or similar tech systems is preferred but not required
In-office Requirement:
- 3 days/week in office (Financial District, NYC)
- 2 days/week can be WFH/remote