Event Operations Manager – Terrapinn

Company Name: Terrapinn
New York City, NY
Full Time

Job Description:

Terrapinn is a global B2B events company. Our events promote innovation and technology that drive industries forward. We partner with the world’s leading companies and innovators to make a difference and connect industry ecosystems To be a manager of the operations, experience and logistics of Terrapinn USA in-person conference and exhibition style events

Key Responsibilities

Event Planning:

  • Negotiating contracts with venues, F&B, A/V, and general service contractors
  • Design and create expo floorplans and conference room layouts with staging and A/V
  • Securing and ensuring accurate BEOs, selecting food and beverage and other on-site experiential component

Internal project management:

  • Manage the experience and operations for conference and exhibition style events
  • Working with the sales, production and marketing teams to ensure all on-site deliverables are executed
  • Manage travel arrangements for internal personnel

Relationship building:

  • Suppliers and venues: work with numerous partners such as hotel venues, general service contractor and audio-visual teams to ensure a high-quality event
  • Communicate logistical information to our speakers, sponsors and exhibitors

Cost and budget management:

  • Ensure costs are maintained, accurately forecasted, recorded and managed
  • Keep accurate records of payments and costs
  • Budgeting for operations related expenditures

Manage the on-site and registration team:

  • Create the onsite time plan for the entire team, oversee set-up, event execution and breakdown

Networking App:

  • Building the digital event experience and ensure success for our attendees via our networking app while working closely with the Networking Manager to deliver this experience

Creativity & New Ideas:

  • Offer new innovative ideas on how to improve the customer experience through on-site logistics and pre-event planning

Ideal Candidate:

  • Experience in the conference/expo industry is preferred but not required
  • Highly organized: good at prioritizing tasks, excellent time management skills and ability to handle multiple projects at once
  • Customer service focused, problem solver, cost conscious and pays attention to detail
  • Experience using salesforce, Swapcard, Microsoft Suite, or similar tech systems is preferred but not required

In-office Requirement:

  • 3 days/week in office (Financial District, NYC)
  • 2 days/week can be WFH/remote