Director of Events – ITSMF – Information Technology Senior Management Forum

Company Name: ITSMF – Information Technology Senior Management Forum
Location: United States (Remote) 
Type: Full Time

Job Description:

The Director of Events reports to the VP of Operations. The role is responsible for the detailed design, planning, coordination, and administration of activities required for the successful execution of all ITSMF events. The events are attended by Executive Members who are senior-level executives, Associate Members who are mid-level managers or entry-level executives, corporate partners, guests, industry luminaries, and CxO representatives from Diversity & Inclusion, HR, Sales, etc. The content and outcome of these events drive ITSMF Family and Corporate Partner value and contribute toward the longevity of the organization.


  • Experience in designing and planning national professional conference events, and seminars in person and hybrid
  • 5+ years of leadership and management experience
  • Experience procuring and managing multiple vendors
  • Experience interacting/interfacing with corporate senior-level executives – strong professional presence
  • Knowledge of the most current trends and best practices related to event management with regard to registration, production, audio-visual, fundraising, participant experience
  • Experience with developing and managing event budgets
  • 10+ years of professional work experience demonstrating progressively increasing responsibilities, with demonstrated success in all or most of the relevant functional areas (e.g. project management, customer relations, communications, nonprofit management). Technology industry-relevant experience would be desired, etc.)
  • Strong presentation skills
  • Strong written/verbal communications skills
  • Evidence of sound decision-making skills through a combination of research and analysis
  • Ability to manage multiple tasks, simultaneously
  • Strong reporting capabilities
  • Collaborative skillset – able to direct teams toward a common goal
  • Proven computer skills; proficient in MS Office Suite (Word, EXCEL, PowerPoint, electronic calendars, project management software, databases, etc.)


  • Design all ITSMF’s major events to include content, speakers, format, flow, etc. for:
  • Symposiums
  • Networking Events – co-hosted with Partner organizations
  • Create a yearly events calendar to be reviewed with the ITSMF Executive team
  • Lead Programs’ Committee meetings, and manage conversations and other meetings to review and finalize the design of all ITSMF’s events
  • Conduct periodic evaluations of all events; report the results of the evaluation with recommendations for improvements to the leadership team;
  • Investigate industry trends and implement modifications to improve event effectiveness
  • Collaborate with and provide direction to the Events Execution/Logistics team lead regarding the execution of events
  • Leverage the ITSMF Executive Team procedures, processes, services and systems to perform the role with excellence
  • Manage and monitor the ITSMF events inventory
  • Perform the following specific activities:
  • Work with the marketing and communications team to design annual themes that will be utilized for all ITSMF events
  • Design tag-lines and Symposium topics for each Symposium
  • Design sub-themes, as required, for strategic alliance events
  • Research topics of interest and impact to the technology industry
  • Define the detailed content for the events to include topics, speakers, timing and flow, Run of Show, etc.
  • Develop the agendas to support the content design
  • Research and maintain speaker options
  • Review speaker contracts
  • Develop the content for event-related communications including, but not limited to:
  • Updates to the ITSMF website
  • Updates to the communication channels like our newsletter, member emails, brochures, promotional materials, mobile application, meeting registration systems, etc.
  • Develop questions for the event survey; interpret and implement results of the survey, as appropriate; and send results of the survey to ITSMF Executive team and Program team, and others, as required
  • Execute and attend the events and serve as liaison along with the Event Execution/Logistics team lead (ITSMF contact and/or co-hosted contact)
  • Submit an annual budget for the event planning activities; work with the Event Execution/Logistic team lead to manage the budget for all events, and provide a review of the annual budget for event execution
  • Send thank you communications to speakers, VIP attendees, and others as deemed necessary
  • Conduct Site Visits with Event Logistics team
  • Oversee Registration for all events
  • Manage email account
  • Own the planning and execution of the annual awards ceremony, with support from a designated service provider including overseeing the management of planning, registration, on-site execution, dinner, logistics, guest relations, etc.
  • Perform other related duties incidental to the work described herein