Corporate Events Manager – Gainsight 

Company Name: Gainsight 
United States (Remote)
Full Time

Job Description:

The Corporate Events Manager is responsible for planning, logistics, operations and execution of Gainsight’s participation in trade shows and Gainsight’s corporate events and executive meetings. The Corporate Events Manager will direct cross-functional staff and vendors as well as work collaboratively with internal stakeholders to execute on the company’s vision and business objectives at trade shows and events.

This individual will be involved in all planning aspects of Gainsight’s third-party trade shows and marquee conference, Pulse, as well as ancillary executive events and internal events. This individual will monitor event budgets, present key event metrics to demonstrate event impact and ROI, project management of the trade show process, and execute events onsite all while reflecting Gainsight’s company culture. This individual thrives in a fast-paced and entrepreneurial environment and has a hunger for being on the cutting edge of marketing, and is excited to make a real impact for the brand.

What You’ll Do

Support Gainsight’s overall go-to-market by planning and executing trade shows, corporate events, and conferences. Duties and responsibilities include:

  • Create and manage event timelines and strategic plans
  • Lead the planning, logistical operations and execution of Gainsight’s third-party trade show participation in North America (sponsorship, tradeshow booth, speaking opportunities, etc)
  • Direct cross-functional staff and vendors as well as work collaboratively with internal stakeholders to execute on the company’s vision and business objectives at events
  • Work with internal stakeholders to set tradeshow objectives and clearly communicate the expectations and responsibilities to stakeholders, vendors, and attendees
  • Schedule and participate in regular team meetings about events
  • Create and update the Event Brief (pre-event) and Event Debrief (post-event)
  • Manage meeting registration process including, but not limited to, badge registration, housing, and travel logistics as needed
  • Maintain partnerships with vendors and oversee event logistics (meeting room set-up, hotel rooming list, food and beverage arrangements, audio-visual requirements, ground transportation arrangements, recreational activities, etc.)
  • Use existing inventory and/or order additional promotional items, manage shipping, onsite giveaway plan/raffle
  • Create and manage trade show and events budget including tracking, reporting, initiating contract/procurement process and ensuring timely payment of vendors
  • Travel to events to help with the onsite logistics and execution

What We’re Looking For

  • 5+ years combined corporate event and event series experience, working for at least one SaaS-based B2B technology company
  • You set a high bar in everything you do – quality, creativity, execution, productivity and of course balance.
  • Your events wow! You have hands-on experience in event management and have built out successful audience acquisition programs/events
  • You thrive on deadlines, you’re detail-oriented and you effectively manage multiple projects concurrently
  • You have a proven track record of working collaboratively with Demand Generation, Product Marketing, Content, and Field Marketing teams
  • You can also work independently, problem-solve, and make critical decisions
  • You always find room for improvement–you can scrutinize the current event process and evolve it to better meet the demands of the business
  • You are highly organized, flexible, and can thrive in a fast-paced environment
  • A sense of humor, willingness to be your authentic self and a deep believer of being human-first is a big plus
  • You are comfortable being on your feet for long periods of time at in-person events
  • Excellent project management, time management, organization, written and verbal communication skills

Here are our 5 core values

  • Golden Rule: We try to practice the Golden Rule by exercising reliability, trust and giving back to each other and our community.
  • Success for All: We believe in success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.
  • Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do.
  • Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you–diversity breeds creativity.
  • Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is to think more, not do more.

Why You’ll Love It Here

  • Our Attitude: We’ve created a new category from scratch and we continue to be the thought leader in Customer Success.
  • Our Leadership: We offer the leading tech solution for driving Customer Success.
  • Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
  • Our Technology: Our technology allows companies to drive retention and growth by delivering the value customers demand.
  • Our Impact: In addition to helping companies grow, we’re committed to $100 million in wage expansion for underrepresented groups over the next few years.
  • Our Clients: Big companies like Box, Adobe, Marketo, and many others.
  • Our Team: Our team is composed of innovative Customer Success thought leaders and experts in their field from various industries.

Benefits include medical, dental, vision, short and long-term disability, life insurance, 401k available on the first day of the month after the start date, and flexible PTO.

Gainsight is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.