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Community Marketing Manager, Events & Online – Amazon

Company Name: Amazon
: Arlington, VA
Type: Full Time

Job Description:

We are looking for an experienced Community Manager to join our team and help us build and maintain a thriving community of e-commerce professionals. As our ideal candidate, you have a passion for creating engaging content, fostering meaningful relationships, and building strong online communities. You will be responsible for developing and executing a comprehensive community strategy that aligns with our brand values and business objectives, while also playing a key role in our event marketing efforts.

Key Job Responsibilities

  • Develop and manage event marketing campaigns, including email invitations, social media promotions, and event websites
  • Coordinate logistics and operations for events, including venue selection, catering, and audio-visual requirements
  • Track and measure the success of events, including attendance, engagement, and lead generation
  • Create and curate high-quality, engaging content that resonates with our target audience, including blog posts, social media posts, videos, and email newsletters
  • Build and maintain relationships with key influencers, partners, and customers to expand our community reach
  • Moderate and engage with our community across various channels, including social media, forums, and email
  • Analyze community metrics and provide regular reporting on community growth, engagement, and sentiment
  • Collaborate with cross-functional teams, including marketing, sales, and product, to ensure community initiatives align with business objectives
  • Develop and manage community programs, including contests, webinars, and events, to drive engagement and retention

Basic Qualifications

  • 5+ years of professional non-internship marketing experience
  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Preferred Qualifications

  • Experience launching and managing corporate events
  • Experience creating content for social media channels and corporate blogs
  • Experience in B2B marketing, driving awareness and community connection with potential customers
  • Experience tracking brand and customer sentiment, with knowledge of which tools to leverage

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

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