Associate Event Manager – Salesforce

Company Name: Salesforce
New York, NY
Full Time

Job Description:

Global Real Estate team members are part of an award winning department continually pushing the boundaries of Corporate Real Estate in support of Salesforce’s 130 offices, in 86 cities, accommodating 25,000 employees. From our urban campus, Salesforce Towers, fully activated lobbies and cutting edge workplace designs, we challenge ourselves to strive to surprise and delight our employees and guests every day. In Global Real Estate, we work collaboratively to respond to challenges, motivate each other to do the best work of our lives, and enthusiastically celebrate our successes.

The Associate Event Manager, Hospitality and Events, Workplace Services, will support Salesforce NY Campus. This position can expect direct interaction with executives, customers and partners, lead event planning development and execution in support of Salesforce’s HQ campus. This individual will work closely with hospitality, facilities, and marketing teams.

  • The position is responsible for the operational excellence for our events and the holistic guest experience including but not limited to: executive receptions, partner events, non-profit events and employee events
  • Solid people management skills to lead, educate and motivate a team
  • Strong customer service and executive interaction experience
  • Ability to multi task many events and projects at one time
  • Understand  Salesforce  brand and product positioning with the ability to ensure consistent, on-brand messaging
  • Communicate regular event updates to management including Executive leadership
  • Continuous improvement and maintain global team documents and or playbooks for events
  • Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills
  • Pre, onsite and post event logistical management
  • Key Stakeholder for G-Cal calendar management for internal event space
  • Determine event goals, create and track measurements and metrics including event surveys
  • Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, Employee Engagement, and Salesforce. Org and Office of Equality to support direct efforts and collaborate closely to develop and successfully execute programs
  • Research and report creative event options and entertainment based on program format and budget

Required Skills: 

  • 7 years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment
  • 3+ years of strong people management expertise
  • Possess strong customer service experience; candidates with a solid events background and are highly personably and service focused
  • Bachelor’s degree or equivalent experience required

Desired Skills:

  • Ability to manage multi projects at a given time w/a high level of expertise and skill
  • Excellent written and verbal communication and customer service skills, with the ability to proactively address client’s needs
  • Experience in managing budgets, financial planning, tracking, analysis and reporting
  • Excellent problem-solving skills with ability to creatively negotiate demands
  • Results-oriented, customer driven, organized with attention to detail
  • Ability to assess and prioritize workload in a strict deadline oriented environment
  • Thrive on teamwork and overcoming obstacles
  • Experience with on-line registration systems and reporting
  • Ability to work a flexible schedule as needed – evenings and weekends
  • In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary