Company Name: Amazon
Location: Arlington, VA
Type: Full Time
Job Description:
The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of east coast events, across both on campus and off campus locations. They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.
Key Job Responsibilities
- POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor
- Available for customer meetings, onsite for set days, rehearsals, event day(s), through strike and load out operations
- Manages meetings effectively; provides supporting documentation and aligns stakeholders
- Maintains multiple operations calendars and databases
- Improves efficiencies, and works to optimize standard processes
- Coordinates and improves project-related data and reporting
- Able to identify blockers, troubleshoot effectively, and facilitate progress
- Seeks opportunities to help others improve skillsets and knowledge base
- Manage Team Goals, and programmatic initiatives, with increased ambiguity
Pre-Event Discovery & Planning
- Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team
- Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision
- Manages multiple scheduling and operational calendars, to ensure planning efforts
- Manages and maintains prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event
Pre-event Production
- Leads Planning Meetings with customers and team to confirm final event details
- Provides production guidance to customers and team
- Leads scheduling of production resources, services, and any post-production requests
- Work on behalf of the customer to facilitate:
Third party labor requests and equipment rentals
- Communication with facility partners; Security, Housekeeping, Catering, etc.
- Partner with internal team to ensure charge back
- Event show flow preparation and distribution to internal teams
- Manages any necessary technical testing or technical rehearsals
- Able to support media playback and presentation methods
- Clearly communicates with all team members and stakeholders
- Coordinates personal travel arrangements, schedules, and expenses
Production
- Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors
- Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team
- Provides direction of relevant facility operations
- Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out
- Partner with the Systems Engineer to manage technical needs
- Dynamically flex to customer needs and complications, escalates appropriately
Post-event Production
- Oversee and manage proper strike of event venue
- Manages post-event reporting
- Manages post-event customer needs and meetings
- Manages post-event expenditures
- Provides key metrics and data to team and management
Basic Qualifications
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3+ years of experience on-site live event production or event management
- 2+ years experience with comm systems and calling a show
- 2+ years experience leading teams of (2-12 people)
- 2+ years project management and organizational skills
- 2+ years knowledge of Microsoft Office Suite, event planning platforms and calendaring systems
- Raises the bar with both verbal and written documentation
- Able to clearly communicate and collaborate with team members and customers in a corporate environment
- Demonstrated ability to maintain and manage complex calendaring systems and databases
- Proficiency with audio, video, lighting and staging systems, including livestream operations
- Scheduling and calendaring management
- Familiar will event billing processes
- Desire to travel across AMER
Preferred Qualifications
- Experience with network systems and virtual event operations
- 35% availability to travel across AMER to venues and locations
- Strong desire to learn new technologies and systems
- Strong analytical skills, detail oriented, and demonstrated ability to improve processes
- Able to step in to stage management and/or backstage management as needed
- Experience opening new event venues, studios, or production related services
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.